FAQs / Tech


1. Do you repair the type of struts, shocks, or coilovers I own?

I hope we do! Please check the Coilover Services page for a list of the suspension we rebuild.

2. My shocks, struts, or coilovers have visible damage, corrosion, or missing parts, can you repair that?

Maybe. Please contact us before shipping.

3. Do I have to pay for the return shipping?

Yes, we will calculate and add a discounted shipping fee when we email you your total.

4. Do I need to disassemble coilovers when I ship them out?

No, but you will save some money on shipping if you remove parts you do not need serviced such as springs.

5. When do I pay?

We will email you a total and a link where you can pay with a credit card or via PayPal once we are ready to ship.

6. What is the turnaround time to have my shocks, struts, or coilovers rebuilt?

About 7-10 business days.

7. Will I receive updates while my suspension is being worked on?

You will receive an email once we receive it and once we are finished. We may email you in between if we have questions.

8. Will I receive a tracking number once you ship out my suspension?

Yes, you will receive a tracking number directly from UPS, please check your spam folder.

9. What shipping company will my suspension be shipped through?

For domestic shipments we use UPS. For international shipments we use USPS or DHL.

10. Can I request a faster shipping method?

Certainly, you can note it on the customer info form, or reply to any of the emails we send you.

11. What does "revalve" mean?

It is a service that changes the way your shocks, struts, or coilovers work by tuning the internal hydraulic circuits.

12. Do I need a revalve?

If you want to change the way your suspension performs from the way it felt when it was new, yes.


60 day return policy on all Feal Suspension coilover kits.

  • There is a 10% restocking fee for returned coilover kits, and a 25% restocking fee for custom valved kits (Road Race, 442, 443, etc).
  • All components must be brand new and in original packaging to be eligible for return.
  • If any components show indication of installation or are damaged, scratched, or otherwise tampered with, the retail price of the affected components will be subtracted from the total refund (this may include top hats, lower mounts, etc).
  • Feal Suspension will not cover labor or shipping fees incurred on returned products.
  • PayPal refunds are subject to an additional 3% fee.

1 year warranty against manufacturer defects.

  • Warranty only applies to original purchaser.
  • Warranty is voided if product is misused, abused, or used for non-intended purposes; this includes using Max Travel kits for off-road use.
  • Note that the recommended service interval is 50,000 miles or one race season.
  • Feal Suspension will not cover shipping fees incurred on warranty service products.

Service Work Warranty

  • 1 year warranty on service work completed on Feal Suspension coilovers. These coilovers become Certified Pre-Owned and this is not transferable to different owners.

Wisefab Products

  • Wisefab products are for Motorsports use only. There are no warranties of any kind implied on Wisefab purchases.
  • Wisefab returns are subject to a 10% restocking fee.
  • All components must be brand new and in original packaging to be eligible for return.
  • If any components show indication of installation or are damaged, scratched, or otherwise tampered with, the products will not be eligible for return.


441 Coilover New Owner Sheet

Coilover Ride Height & Droop Set Up Guide

441 Damping Adjustment Guide

441.5 Damping Adjustment Guide - Please Contact Us

442 Damping Adjustment Guide - Please Contact Us

Fixed Perch Strut New Owner Sheet

08+ Fixed Perch Strut Rear instructions



The Feal Suspension 2-Way Technology Advantage, February 2022

Feal Suspension Damping Adjuster Technology, October 2020

How to Set Proper Spring Pre Load on Coilovers, July 2016

KX-RM65 Suspension Tuning and Modifications, November 2007